- Security policy
- Delivery options and charges
- Software Update Policy
- Lost and Damaged Items
- Legal Notices
LingvoSoft accepts credit card payments for purchases. All your information is transferred to our server in the secure mode. We accept the following credit cards: Visa, MasterCard, American Express, and Discover. If you can't pay by credit card please contact us and we will discuss other payment options with you.
Shopping at LingvoSoft.com is safe. Our secure server software uses state-of-the-art commercial security measures. All of your personal and financial information including credit card number, name and address is protected by Secure Socket Layer (SSL) protocol. This protocol encrypts your information and converts it into bits of code that are securely transmitted over the Internet.
Delivery options and charges
Some of our products are simply downloaded once the payment is made, and you get a fully functional software program off of our website, while other programs come to you on CDs as boxed packages which have to be actually sent to you. Below, you will find detailed information on shipment of those types of un-downloadable products, distributed on CD.
Your orders will be delivered to you via UPS courier service.
If you prefer standard delivery conditions:
- All orders within the USA and Canada qualify for free shipping. Delivery time depends on the destination: normally it takes 3-5 business days.
- Shipping & handling to Europe costs approx. $30. UPS defines the shipping rate and the delivery time.
- Shipping & handling to other parts of the world costs approx. $50. UPS defines the shipping rate and the delivery time.
- For second business day delivery $15 will be added to the standard delivery charge.
- For overnight delivery $20 will be added to the standard delivery charge.
Please note that we are not able to estimate the delivery time or guarantee ETA when delivering to P O Boxes.
Please note that your order will be shipped the same day only if placed before 2 PM EST. We provide overnight delivery on business days only.
PLEASE NOTE: Before buying the software, make sure that it is compatible with your system.
To do so, download the demo or trial version from our site and install it on your system.
The software available on this site is provided in downloadable form although some products may be provided on CD for an additional charge. Delivery time depends on the courier service and normally takes 5-7 business days. Express delivery options are not available for software CDs.
Software Update PolicyLingvoSoft does not provide unconditional free update of all the software versions. Software updates are granted depending on the changes in software the customers need.
Updated software versions with significant changes (when first two figures in the version number change) are delivered to customers either at full or reduced prices, but not less than 50% of the regular price.
Minor changes in software versions (when the last figure in the version number changes) are granted without any charge.
Please note, that according to our Terms and Conditions, registration keys and download information for software products are provided only once. Additional keys can only be generated for an additional charge. In order to minimize this charge we recommend you to take advantage of our Download Protection Service.
Lost and Damaged Products
In the unlikely event that a product is lost or damaged in transit, you must contact us in writing as soon as possible. In case it is damaged, please retain the product and the original packaging and contact us within 48 hours at +1-718-728-6110. In any case regarding damaged or lost products, you must contact us in writing within five business days.
Legal NoticesYour access to and use of this site ("Site") are subject to the terms and conditions listed below ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the listed Terms and Conditions.
You should assume that all material on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text body of the Site.
Your use of the Site is at your risk. Ectaco makes no warranties or representations as to its accuracy and Ectaco specifically disclaims any liability or responsibility for any errors or omissions in the content on the Site. Neither Ectaco nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
Features, specifications and prices of products described or depicted on the Site are subject to change at any time without notice.
PLEASE NOTE: You may use only one discount OR special offer per order. Discounts cannot be added together or combined with any special offer.
If your order form contains more than one discount or special promotion, you will have to pick one which is preferable. Our manager will advise you on discounts and free gifts compatibility. If you do not choose your free gifts, we will make that choice for you and pick the combination containing maximum number of free gifts.
Ectaco assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing of the Site or your downloading of any materials, data, text or images from the Site.
Ectaco does not wish to receive any product, marketing, advertising or other ideas that are not covered by issued United States patents. If you send any communications or materials to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Ectaco for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Ectaco is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.
Ectaco is not responsible for the content of any site linked to or from the Site. Your linking to any other site is entirely at your own risk. While Ectaco may provide links on this Site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Ectaco disclaims all warranties, expressed and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained in such sites.
Although Ectaco may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on the Site, Ectaco is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications nor for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Ectaco will fully cooperate with any law enforcement authorities or court order requesting or directing Ectaco to disclose the identity of anyone posting such materials.
All downloadable and boxed software is nonrefundable and may not be exchanged, including any:
- Software purchased for the wrong device or platform
- Items for which promotion or discount codes were not provided at the time of purchase
Ectaco software products licensed only to the final user and prohibited for resale by 3rd parties.
Ectaco may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and conditions, you should therefore periodically visit this page, by clicking the Legal and Trademark hyperlink at the bottom of the Ectaco Web pages, to review the current Terms and Conditions.
These Terms and Conditions are to be governed by and construed in accordance with the law of New York, United States of America, without reference to its conflicts of law rules.
The trademarks, logos, and service marks (collectively the "Trademarks") used on the site are trademarks of Ectaco and/or its affiliates. Any other Trademarks used in the Site are trademarks of their respective owners. Nothing contained in the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Ectaco or such third party owner. Please note that this Trademark list is periodically updated and that neither this list nor its updates are all-inclusive lists of Ectaco and its affiliates' trademarks. If there are any questions pertaining to Ectaco Trademarks or this Trademark list, please send inquiries to Ectaco, Inc., Ectaco Corporate Center 31-21 31st Street, Long Island City, NY, 11106.
Learn about LingvoSoft trademarks