[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register /  [Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
Messages posted by: alexdupre
Forum Index » Profile for alexdupre » Messages posted by alexdupre
Author Message
jetBooks » Normal jetBook (not Lite) and B&N » Go to message
I asked to B&N support. This is their reply:

Dear Customer,


Thank you for your e-mail.


We are always eager to provide information on our services and the
selections we offer online. However, the questions you have posed are
beyond the scope of the information that we provide to the general
public. The information you are seeking may be proprietary. Therefore,
we are unable to answer your questions.


We regret any disappointment this may cause, and wish you well in your
endeavors.



Sincerely,


Katina
Customer Service Representative - Digital Support
Barnes & Noble
http://www.bn.com/


Unbelievable.
jetBooks » Normal jetBook (not Lite) and B&N » Go to message
No I thought they switched to ePub for all ebooks, but clearly I was wrong. This is very bad, we should know in advance what we are buying.
jetBooks » Normal jetBook (not Lite) and B&N » Go to message
Well, I bought only a single book, recently, and it was ePub. When did you buy it?
jetBooks » Normal jetBook (not Lite) and B&N » Go to message
1.) Does the normal jetBook support the Barnes and Nobles DRMed ePub ebooks?

2.) Should I install a B&N application to download ebooks from thei web-site?

3.) How can I know (before buying the books) if they are available in ePub and not in pdb?
jetBooks » ADE and activation.xml » Go to message
To be precise, I already know how to remove the DRM, what I'm looking for is a way to retrieve the device (jetbook) key in an easier way than decrypting it from an installed Windows ADE (which I already know how to do, but it's not portable on other platforms).
jetBooks » ADE and activation.xml » Go to message
Can anyone post the content of the activation.xml file into the .adobe-digital-editions hidden folder on its ADE authorized jetBook, please? I'm asking it to see if I can find (and then share) a way to remove the DRM protection from ePubs.
jetBooks » ADE and activation.xml » Go to message
Can anyone post the content of the activation.xml file into the .adobe-digital-editions hidden folder on his ADE authorized jetBook, please? I'm asking it to see if I can find (and then share) a way to remove the DRM protection from ePubs.
jetBooks » Freeze with 0.15d - do not buy jetBook Lite! » Go to message
My JetBook Lite freezed again with firmware 0.15d. I can only throw it in the trash. Beware, don't buy it!
jetBooks » New Jetbook Lite firmware » Go to message
Received, with firmware version 0.15d, patch 15. Let's see.
jetBooks » New Jetbook Lite firmware » Go to message
FWIW I sent the device back and paid also for shipping it again to me. I should receive it next week. I'll let you know if it's really fixed (but it could take awhile).
jetBooks » New Jetbook Lite firmware » Go to message
Phil assured me the new firmware fixes the issue, but I had to ship it back
jetBooks » New Jetbook Lite firmware » Go to message
Repeating always to load a firmware into a locked device, ignoring the fact that's not possible, let me think they have never observed a locked device and so I doubt even more that the new firmware fixes this issue.
jetBooks » JetBook Lite Locked up » Go to message
Unbelievable, they asked me to pay *both* shipping costs, to return the unit and to have it back repaired/replaced.

And still they haven't confirmed that with the new firmware it'll not happen anymore.
jetBooks » RMA » Go to message
So, I have to return my jetBook Lite for replacement. Is there another way, in addition to call 1-718-728-3605 from Italy, to get the RMA number and the shipping address?
jetBooks » New Jetbook Lite firmware » Go to message
Very bad. The new firmware cannot be loaded on a locked up jetBook. I'm starting to doubt if the the new firmware really fixes this issue. Now I imagine I should request an RMA. Very bad.
Do you know if the normal jetBook (not Lite) suffers the same problem?
 
Forum Index » Profile for alexdupre » Messages posted by alexdupre
Go to:   
[Logo]