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Firmware changelog  XML
Forum Index » jetBooks
Author Message
alexdupre



Joined: 11/23/2009 11:27:57
Messages: 52
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It'll be very kind if you can provide us a ChangeList for every new firmware released. Thanks.
[ICQ]
green



Joined: 02/19/2008 04:12:34
Messages: 473
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Dear Customer


Unfortunately, we do not have such a change-list.
Apologize for the inconvenience.

Best Regards,
Pavel - technical support
Ectaco INC,
[Email]
alexdupre



Joined: 11/23/2009 11:27:57
Messages: 52
Offline

Uh? Be serious, you should know what changes in every release. Just let us know. Zero effort for you, less frustration for us.
[ICQ]
BlairH



Joined: 01/05/2010 00:32:34
Messages: 15
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I agree. Changelogs are standard practice. A list of reported bugs and their status is also standard practice.
[Email]
larryh



Joined: 01/01/2010 22:38:33
Messages: 53
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A change log is how users know if they need to upgrade or not. The previous posters were correct about a change log being standard practice.
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green



Joined: 02/19/2008 04:12:34
Messages: 473
Offline

Dear customer

e do not provide change logs. If You have any questions about updates, please contact ECTACO Technical Support.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: (718-728-3605
[Email]
Thundergirls



Joined: 01/19/2010 11:13:25
Messages: 8
Offline

The changelog is an extremely valuable communication tool between company and user. You must know what issues you are seeking to correct with the firmware update, and unless they're just glaringly embarrassing fixes, seems like you could pass on some of the highlights. It does seem to be standard practice. Often there may be changes that don't affect a given user, while some upgrades may be what we've been waiting for (i.e. DRM for original Jetbook).

So many other things about the Jetbook, the parent company, and this forum are very cool. Lack of changelog is about the only big hiccup I've seen so far.

So I get that "you don't provide changelog," I'm just saying it sure is a missed opportunity for you, and for us.

If life is a novel, am I a chapter or a footnote?
[WWW]
larryh



Joined: 01/01/2010 22:38:33
Messages: 53
Offline

This has been going on since I bought my jetBook Lite. Why can't the person managing the forum go talk to support and get a list of changes? Are you not allowed to talk to each other? I can not think of one good reason for not doing it and many, many good reason for posting a change log.
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