jetBook Dictionary Only Works With Preloaded Books

This message was edited 4 times. Last update was at 04/24/2009 00:30:23

I am a new owner of a jetBook with the latest firmware pre-installed. My dictionary only works with the preloaded books. Any and all books I have loaded on to the jetBook fail to show a dictionary in the menu. These include epub, mobi, rtf, and prc files.

In my user settings I show:
Languages
Auto Power Off
Auto Turn Page
Volume
Fonts

The manual (outdated now?) says I should have Dictionaries between Volume and Fonts.

When reading a preloaded book, I can still access and change the dictionaries by pressing the menu button and then selecting settings (or simply pressing #1 on the keypad). But when reading any other than a txt or fb2 file, the dictionary option does not appear.

EDIT: I have reinstalled the v0.30e firmware, and I still have no dictionary support for anything but txt and fb2 files.

Thank you

Dear Customer

please note: dictionaries for epub, mobi, rtf, and prc files will work in new updated version and we will have information about it on jetBook website

Customer Support

GP Support Team

www.Ectaco.com

Dear Customer

1. Please download the file with last firmware from here:
ftp://80.247.183.35/JL04-v030e.zip
2. Unpack it on your PC. You will get 3 folders in the JL04-v0 folder: Data, Firmware, reflash_nor.

Case 1 (you have SD reader for you PC):

1. Switch off your jetbook, fully charge it and take out the SD from the unit (if it's available there, otherwise please take corresponding SD card) after that.
2. Insert it to the card reader of your PC. Please note that you should have about 300 MB of free memory on your card 3. Open "My Computer" once the SD is inside the card reader connected to your PC.
4. Select a disk which is a SD that you connected to your PC (disk E: or F:
or anything like this)
5. Click on it with Right button, select "Format" from the list of Pop Up Window.
6. Please select File System as FAT (not FAT32) and press Start.

7. Once the card is formatted please save the following folders to it: Data, Firmware, reflash_nor. The common space is 102 MB.
8. Please close the SD card window on your PC, switch off its USB connection and take out the SD from the reader.
9. Insert it to your JetBook, press Reset button, then release Reset button, after that please press Power and keep it pressed. While it's pressed push the Right Arrow button (near Ok button) till the picture will appear on the screen. Once it appeared please release all buttons.
10. Press Ok and wait till the process of the firmware update is completed.
11. Please press reset after you get a confirmation mail that the firmware update is completed.
12. Please press Power button and start to use the unit.

Case 2 (you use your JetBook as Card reader):

1. Insert SD to your JetBook according to user's guide while it's switched off, fully charge it and connect it to your PC. (Please note that you should have about 300 MB of free memory on your card) 2. Open "My Computer" once JetBook is connected to your PC and switched on.
3. You will get 2 new disks (one of them is a JetBook itself and another one is SD installed inside it. (disk E: or F: or anything like this) 4. Click on it with Right button on the icon of SD, select "Format" from the list of Pop Up Window.
5. Please select File System as FAT (not FAT32) and press Start.
6. Once the card is formatted please save the following folders to it: Data, Firmware, reflash_nor. The common space is 102 MB.

7. Please close the SD card window on your PC, switch off its USB connection and disconnect your JetBook from PC.
8. Press Reset button on your JetBook, then release Reset button, after that please press Power and keep it pressed. While it's pressed push the Right Arrow button (near Ok button) till the picture will appear on the screen. Once it appeared please release all buttons.
9. Press Ok and wait till the process of the firmware updating is completed.
10. Please press Reset after you get a confirmation screen that the firmware update is completed.
11. Please press Power button and start to use the unit.

Customer Support

GP Support Team

www.Ectaco.com

green wrote:Dear Customer

1. Please download the file with last firmware from here:
ftp://80.247.183.35/JL04-v030e.zip

Thanks but as stated above I already reinstalled the v30e firmware without issue, following your directions posted elsewhere on the forum. I don't quite understand why you are recommending I reinstall the v30e firmware when you have confirmed that dictionary support for the formats in question is not yet available.

This misunderstanding of mine was caused by your claim of English-English dictionary support elsewhere on this site.

http://www.ectaco.com/comparison-JetBook/

I realize you have recently added additional formats but I assumed incorrectly that they all would have dictionary support.

I will gladly wait for a new update providing dictionary support to the new file formats, but can you give me an idea of when this will be available?

Thank you.

Dear Customer

Next update will be ready in the end of May.
The dictionaries will be able to work with these formats there.

GP Customer Support Team

www.Ectaco.com

This message was edited 1 time. Last update was at 05/31/2009 16:07:11

Thanks. I'm looking forward to it.

I just got my ectaco jet book, and the dictionaries don't work with PDFs!

ALSO, how do you ADD dictionaries? Is there a software development kit?

Dear Customer,

Unfortunately, it is not possible to use dictionaries in PDF-files.
I am afraid it is not possible to add more dictionaries in Jetbook now.
For now we have German-English, Spanish-English, Russian-English, Polish-English. We are working on to put more dictionaries in Jetboo,.
Updates will be available soon. You may check it on www.jetbook.net/upgrade

Best Regards,
Pavel - technical support
Ectaco INC,

When I go to www.jetbook.net/upgrade, I get "access forbidden."

Sorry,

The correct link is http://jetbook.net/upgrade.php

Best Regards,
Pavel - technical support
Ectaco INC,