| Autor |
Message |
michael
Messages: 4
|
 29/11/2008 15:26:02 Subject:
regisstration problem
|
|
|
for your chinese/english dictionary, I downloaded the rkf file to my computer, but I could not download it as an rkf file. So I could not register. I renamed it with an rkf extension.
It still does not work.
Also, I had no need for download insurance. whywas I charged?
|
|
|
To the top
|
|
 |
Kate Ashley
Messages: 694
|
|
02/12/2008 04:27:42 Subject:
|
|
|
Hi,
You should have removed download protection if you do not need it.
Please contact us at support@lingvosoft.com regarding reg issue.
Thanks.
Kate Ashley, LingvoSoft Team
|
|
|
To the top
|
|
|
michael
Messages: 4
|
|
13/12/2008 01:00:50 Subject:
|
|
|
I emailed support & I just get the same instructions back all the time. It was unclear how to remove download protection. I don't even know what it is for.
Is there any way to contact anyone in support & not just get the same instructions?
I reformatted my pda & tried to install it 3 times.
Please, is there anything you can do to help?
|
|
|
To the top
|
|
|
Kate Ashley
Messages: 694
|
|
16/12/2008 06:41:50 Subject:
|
|
|
There is an option "Remove" in the shopping cart, also you may click on "Download protection" there to learn what it is for.
Please give me your order number.
Kate Ashley, LingvoSoft Team
|
|
|
To the top
|
|
|
michael
Messages: 4
|
|
17/12/2008 11:53:43 Subject:
|
|
|
My order number is #LSC-223934
The more serious problem is finding a way to install the program. I wanted to take it on a trip soon.
Please help me ASAP.
|
|
|
To the top
|
|
|
Kate Ashley
Messages: 694
|
|
22/12/2008 04:55:19 Subject:
|
|
|
Please give me the OS version your device runs. Thanks.
Kate Ashley, LingvoSoft Team
|
|
|
To the top
|
|
|
michael
Messages: 4
|
|
22/12/2008 17:54:48 Subject:
|
|
|
I am running windows ce 5.0
thank you very much.
I very much want to use this on my trip.
|
|
|
To the top
|
|
|
Kate Ashley
Messages: 694
|
|
23/12/2008 08:41:33 Subject:
|
|
|
This software should be working on this OS version. Please contact support@lingvosoft.com regarding installation issue.
Kate Ashley, LingvoSoft Team
|
|
|
To the top
|
|
|
|
|
Register
Login
